FAQs

Tucked Away Self Storage in Quincy, IL

Yes. You can rent storage online, by smartphone, or by using the QR code available onsite.

Your storage bill can be paid online, by smartphone, or in person during business hours

Tenant storage insurance is recommended and is available at the time of rental.

Office hours are Monday–Friday from 9:00 AM–12:00 PM and 1:00 PM–5:00 PM.
Gate hours are daily from 6:00 AM–9:00 PM.

The site includes onsite video surveillance, fencing, and access through a gated entrance.

No deposit is required, but there is a one-time $25 administrative fee.

A disk lock is required. Disk locks are available onsite or at Harbor Freight.

Food items, explosives, and fuel cans are not allowed to be stored.

How much does a storage unit cost?

We offer a variety of different size storage units to fit your needs, so prices vary. Check out pricing and availability by clicking units.

Does my renters insurance cover the storage unit?

Yes, many renters insurance policies cover belongings in a storage unit, but coverage can vary. It’s best to confirm with your insurance provider or consider supplemental insurance for full protection.

Do storage units require a contract and are there any deposits or fees?

No, at Safe Storage, all rentals are flexible and month-to-month. There are no long-term contracts or deposits required, making it easy and hassle-free to rent a storage unit. You can start or end your rental at any time without extra fees.

What type and size storage unit do I need?

The type and size of storage unit at Safe Storage depends on your belongings and how often you need access. For valuables or sensitive items, choose a climate-controlled unit; for general storage, drive-up units work best. Our on-site staff can help you pick the perfect size, or you can visit the facility to see options in person.

Do I need to pay a deposit or other fees?

No, storage units can be rented with no deposit, no long-term contracts, and no credit card required. Rentals are month-to-month, making it flexible and hassle-free.

When can I access my storage unit?

With your personal access code, you’ll be able to access your storage unit daily between 6am and 9pm, year-round, even on holidays.

Is safe storage an unmanned facility?

No, the storage facility is fully staffed with a dedicated manager on-site during business hours. Unlike unmanned facilities, staff are always available to assist with rentals, answer questions, and ensure your belongings are safe and the property is well-maintained.

How do I pay for my storage unit every month?

Our website makes it easy for you to manage all your payments online at any time. Set up automatic payments with a credit card, mail, or drop off your cash or check in store, or pay online and manage your account every month with our easy-to-use Customer Payment Portal.